Funny Tech Support Stories

[GI_James]

It's almost midnight, and I'm at work... doing nothing of course.

I had a guy right click on a file on his desktop, select CUT then couldn't find the file, he said it was in the mouse? Being the smarty pants that I am, I picked up the mouse and started looking for the file.

What are some funny/rediculous "Tech Support" stories you have out there?

[joost]

"The computer cannot find my printer" "I even hold it infront off the monitor and it still claims it cannot find it"

[GI_James]

"The computer cannot find my printer" "I even hold it infront off the monitor and it still claims it cannot find it"

Good stuff... Its now 3:41am... the 5:30 pm to 6am shift is going by nice & slow... good times...

[joeoden]

53 year old male brings is complete system to me and states:
Had to take my new printer back to place of purchase because it would not print in colour, when I picked it up they said it was OK and they charged me $45, but it still will not print in colour!
After I fired system up I asked him to show me what he was trying to print, and yes it printed the text from a MS Word document with black ink, I told him yes that is normal.
He replied but look at the screen it is in colour!

Spent 3 days teaching a 70 year old male MS Windows Basics, (switch it on, use mouse, open programs, move, maximise, minimise, restore, the help system, close windows and shut-down) he came in a week later stating that I was a bad teacher because he had to phone his granddaughter as he couldn't remember how to switch computer off!

Tech support telling their customers to repack the system in the box it came in and send it back to the place of purchase, because they are to ****ing stupid to use a computer.

[ReemZ]

Great topic!!

Read this one a long time ago in a mag, think it was some old lady:

"Yes, helpdesk?? Well I've been hitting the F1 key for about an hour now, when will you show up?"

[kodiakmax]

This one happened to me I swear it's true.

guy comes up to me and says "my computer won't wake up from sleep"
I immediately ask "Is it turned on?"
He says "yes."
So, I say "OK, lets go take a look"
We get to his computer and he says "See" as he moves his mouse around. "and it's on." as he points to his monitor.
Sure enough a green light was on on the monitor. I glance down at the tower and what do I discover? Sure enough no lights. So, I bend down and press the power button. Tada! it starts to boot up!
He says "oh."
I just smile, nod my head and walk away. chuckling to myself the whole way back to my desk.
I thought that only happened in helpdesk stories, kind of like ghost stories. noone can be that dumb, but I just saw it and now I know...