I thought it was time I would test the waters with HP and see where they stood with the whole idea of preinstalled linux on thier desktops or workable solutions so I initiated a series of emails with thier customer support team. Here they are
Thank you for contacting the HP Home & Home Office Sales Center.
I understand your concern regarding the operating system for the computers. However, I would like to inform you that all the new HP computers have Windows vista as operating system.
I apologize for the inconvenience caused to you and would like to inform you that we at HP would not like to loose a valued customer like you.
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--- Original Message ---
Name: david mckisick
Feedback: To be honest, ive a long history with HP/Compaq and have bought all my home computers from you guys over the last 10 or so years, most recently the m7580n. I have always been satisfied with HP Computers, but it sincerely disturbs me that you only offer computers with Vista or XP preinstalled. I exclusively use Linux and its all I will ever use for my home desktop and laptop. I WILL buy Dell from now on if they offer Linux preinstalled. I would sincerely prefer to buy HP, but I will never again buy anything with a Microsoft logo attached and its just so very unfortunate that a first rate Computer company like HP (which is a partner supporting Linux in the Free Software Foundation and offers Linux solution for servers) would cripple itself with such an anti-competitive business arrangement with Microsoft. Sorry, but Linux offers a better computing experience with more freedom of choice. I would suggest that since Dell is already going to offer preinstalled Linux on !
thier Desktop solutions, that HP follow suit or even beat them to it.
"So is there any particular reason HP will not offer preinstalled Linux or at least offer post-install Linux clauses on thier computers? Or are you basicly just telling me to F*** off with "I would like to inform you that all the new HP computers have Windows vista as operating system." I know HP only offers Vista right now which is why I sent the first email. Im looking for YOU to work with the customer = ME, to create a workable solution so we can continue to do business with each other. Instead I get a smart a** reply like the above. Thanks for nothing! Dell now has a new customer thanks to you.