I think you owe chris an apology.
I have just spent 20 mins on the phone with his girlfriend (she is upset that chris destroyed his computer). Chris is a very polite and friendly person who doesn't swear - ever! He had to have been pushed pretty had for him to fireoff like that to people he doesn't know, he won't even swear at me and we've been friends for 27yrs.
I have done the best i can with with the information provided to me (over 400 pages of documentation) most of which was unhelpfull. Someone really needs to sort out this documentation soon. If it crashes the computer or makes it unstable then the documentation is wrong.
I would have thought that 47 days is more than enough time to spend 30 seconds to reply to a newcomer, obviously not.
I have downloaded 2 copies of your dvd and chris broke his dl cap by downloading your mini - you may want to offer to compensate him for that.
I know about computers, chris builds houses.