Intel NIC 82566DC-2 is not working

[fre3zme]

Hi I just installed Sabayon today. I am having problem with my NIC. when listed using ifconfig, only lo device is appear.
my eth0 that using Intel 82566DC-2 is not listed.

both module e1000 and e1000e is loaded. using # hwinfo --netcard command, it seems the loaded driver for the NIC is e1000e.

anyone can suggest a solution for me. Sorry I cant paste the command output as there is no eth0 to ease me for copy paste the output.

[fre3zme]

Long ago, I was using Gentoo. However due to my extensive job workload, I can't maintain my Gentoo. I switched to Ubuntu, then Fedora. All of them not satisfied me. Now I trying something that Gentoo-like. I think Sabayon will fit me well.

But I haven't managed to get my Sabayon perfectly works yet. Your help is most appreciated.

[fre3zme]

I got these error message (dmesg) everytime i loaded the e1000e driver

[ 4749.058230] e1000e: Copyright (c) 1999-2008 Intel Corporation.
[ 4749.058303] e1000e 0000:00:19.0: PCI INT A -> GSI 21 (level, low) -> IRQ 21
[ 4749.058315] e1000e 0000:00:19.0: setting latency timer to 64
[ 4749.058433] e1000e 0000:00:19.0: irq 26 for MSI/MSI-X
[ 4749.092126] 0000:00:19.0: 0000:00:19.0: The NVM Checksum Is Not Valid
[ 4749.105771] e1000e 0000:00:19.0: PCI INT A disabled
[ 4749.105781] e1000e: probe of 0000:00:19.0 failed with error -5

[wolfden]

what sabayon did u install?

what is the chipset of nic?

see viewtopic.php?f=86&t=15530 to learn how to gather system information

[Fitzcarraldo]

4749.092126] 0000:00:19.0: 0000:00:19.0: The NVM Checksum Is Not Valid

That's a corrupt EEPROM on the NIC. Looks serious.

[fre3zme]

I ve installed the latest one, Sabayon 4.1.

The Chipset is Intel 82566DC-2.

message from # lspci:
00:00.0 Host bridge: Intel Corporation 82Q35 Express DRAM Controller (rev 02)
00:01.0 PCI bridge: Intel Corporation 82Q35 Express PCI Express Root Port (rev 02)
00:03.0 Communication controller: Intel Corporation 82Q35 Express MEI Controller (rev 02)
00:03.2 IDE interface: Intel Corporation 82Q35 Express PT IDER Controller (rev 02)
00:03.3 Serial controller: Intel Corporation 82Q35 Express Serial KT Controller (rev 02)
00:19.0 Ethernet controller: Intel Corporation 82566DC-2 Gigabit Network Connection (rev 02)
00:1a.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 02)
00:1a.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 02)
00:1a.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 02)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 02)
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 02)
00:1d.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 02)
00:1d.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 02)
00:1d.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 02)
00:1d.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 92)
00:1f.0 ISA bridge: Intel Corporation 82801IO (ICH9DO) LPC Interface Controller (rev 02)
00:1f.2 IDE interface: Intel Corporation 82801IR/IO/IH (ICH9R/DO/DH) 4 port SATA IDE Controller (rev 02)
00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 02)
00:1f.5 IDE interface: Intel Corporation 82801I (ICH9 Family) 2 port SATA IDE Controller (rev 02)
01:00.0 VGA compatible controller: ATI Technologies Inc RV515 [Radeon X1600]
01:00.1 Display controller: ATI Technologies Inc Device 7160


message from # hwinfo --netcard:
26: PCI 19.0: 0200 Ethernet controller
[Created at pci.310]
UDI: /org/freedesktop/Hal/devices/pci_8086_294c
Unique ID: kpGf.nWnnnRlG_JE
SysFS ID: /devices/pci0000:00/0000:00:19.0
SysFS BusID: 0000:00:19.0
Hardware Class: network
Model: "Intel 82566DC-2 Gigabit Network Connection"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0x294c "82566DC-2 Gigabit Network Connection"
SubVendor: pci 0x8086 "Intel Corporation"
SubDevice: pci 0x0000
Revision: 0x02
Memory Range: 0xfebe0000-0xfebfffff (rw,non-prefetchable)
Memory Range: 0xfebdb000-0xfebdbfff (rw,non-prefetchable)
I/O Ports: 0xecc0-0xecdf (rw)
IRQ: 21 (no events)
Module Alias: "pci:v00008086d0000294Csv00008086sd00000000bc02sc00i00"
Driver Info #0:
Driver Status: e1000e is active
Driver Activation Cmd: "modprobe e1000e"
Config Status: cfg=new, avail=yes, need=no, active=unknown

[fre3zme]

4749.092126] 0000:00:19.0: 0000:00:19.0: The NVM Checksum Is Not Valid

That's a corrupt EEPROM on the NIC. Looks serious.

I think you are right. Seems i ve installed it on a wrong computer. . I got the computer from the store room. It being there for some sometimes.

[Fitzcarraldo]

fre3zme, in the past did you by any chance use on that computer any Linux distro with an alpha or beta release of the 2.6.27 kernel? Those release candidates of the kernel trashed the EEPROM on some Intel NICs. Looks like that's what could have happened in your case. See Linux Kernel Bug Report 11382: e1000e: 2.6.27-rc1 corrupts EEPROM/NVM which affected 2.6.27 kernels up to Release Candidate 7 (Alpha/Beta Testers, Breathe Easy, e1000e Patch Available). Looks like you need to contact Intel to find out whether your NIC is indeed faulty and, if it is, if they can help you re-flash the EEPROM.

[fre3zme]

In my workplace, there is other computers that belong to that same model that works fine when installed with Ubuntu 8.10.

I did not tried this computer with any linux yet. Anyway I am switching the computer to better one tomorrow. I think it is too much headache to try to solve the problem while there is other models is available to try.

[wolfden]

good luck, let us know if you get setup